IT solutions for the new era
Stop Fixing IT Problems. Start Preventing Them.
While other IT companies across the Gulf wait for your systems to break, we're monitoring 24/7 to catch issues before they impact your business. From Dubai's financial district to Riyadh's business centers - we keep GCC businesses running seamlessly.
Technology partners
The difference? Our IT support Dubai service tells you upfront what to expect. No surprises, no excuses.
Professional IT Support Dubai.
Three Things We Do Really Well
Most IT companies in Dubai will tell you they can solve everything, prevent every problem, and make your technology "bulletproof." We won't lie to you like that.
Here's what our IT support Dubai team actually does:
- Fix your IT problems quickly (usually within a few hours)
- Catch most issues before they become disasters
- Answer our phone when you call (within 15 minutes, not 15 voice prompts)
- Explain things in normal English, not tech gibberish
And here's what we can't do:
- Make 10-year-old computers run like new ones
- Stop every possible cyber attack (though we stop the common ones)
- Fix 20 years of IT neglect overnight
- Work miracles with unrealistic budgets
Our Services
We Provide All Types Of Professional IT Services
IT Services Deliver Efficient Technology Solutions For Business Success.
IT Service Desk
Professional IT support for Gulf businesses that actually answers the phone. We fix computer problems, maintain servers, and provide reliable technical assistance when you need it most.
Network Infrastructure
Reliable network solutions that connect your offices securely across the Gulf region. We design, install, and maintain networks that keep your business connected.
Cybersecurity Solutions
Real cybersecurity protection that stops the threats you're actually likely to face. No marketing hype - just proven security measures that protect Gulf businesses.
Latest Blog Posts
Why Choose Our IT Support Services in Dubai?
ServesIT is your trusted partner for IT management, data security, and cloud technology with one goal in mind: to transform the way your business works in order to save you time and money.
24/7 IT Support Response Times
Try calling your current IT company right now. How many rings? How many menu options? How long until you talk to someone who can actually help with your office IT problems? Our IT support service answers within 15 minutes during business hours. Emergency after hours? We'll call you back within 30 minutes, anywhere in the GCC.
Our guaranteed response times:
- Phone support: 15 minutes during business hours
- Emergency response: 30 minutes in major cities, 2-4 hours other locations
- Problem resolution: 87% fixed within 4 hours
- On-site visits: Same day for urgent issues
Local IT Support Team Across the Gulf
We're not some offshore call center or distant IT company. Our IT support team is based across the Gulf with engineers in Dubai, Abu Dhabi, Riyadh, and Doha, plus service coverage across all GCC countries.
Our regional presence means:
- We understand GCC business culture and working hours
- Same-day on-site visits in major cities
- Support in Arabic, English, and other languages
- Knowledge of local regulations and compliance requirements
- Relationships with regional suppliers and vendors
Transparent IT Support Pricing
Most IT companies across the Gulf hide their pricing and require "contact for quote." We believe you should know what IT support costs before wasting time in sales meetings.
What our IT support pricing includes:
- All standard support and maintenance
- No hidden fees or surprise charges
- Full year contract (no month-to-month)
- Free consultations and assessments
- Setup fees clearly explained upfront
What costs extra:
- Hardware purchases (we help you buy the right equipment)
- Major projects (quoted separately)
- After-hours emergency calls (unless on extended hours plan)
WHAT WE USE
Bringing the best IT vendors to you.
Working only with the best, to ensure the quality of our services, and to bring state of the art technology to those who need it.
Recognized by the best
The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.
