Effective Date: 01/April/2024
1. Introduction
Welcome to ServesIT (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website located at servesit.net (the “Site”) and the IT services we provide (the “Services”). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
2. Use of Services
2.1 Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding contract and that you will comply with these Terms.
2.2 Account Registration
To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
2.3 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the Site or Services for any unlawful purpose or in violation of any local, state, national, or international law.
- Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
- Interfering with or disrupting the Site or Services, or servers or networks connected to the Site or Services.
- Using any data mining, robots, or similar data gathering or extraction methods in connection with the Site or Services.
- Attempting to gain unauthorized access to any portion of the Site or Services or any other accounts, computer systems, or networks connected to the Site or Services.
3. Services
3.1 Service Description
ServesIT provides a range of IT services, including but not limited to IT Service Desk, Website Development, Cloud Hosted Solutions, Cybersecurity Solutions, Network Infrastructure, and Storage and Backup. We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice.
3.2 Service Availability
We will use reasonable efforts to ensure that the Services are available at all times. However, we do not guarantee that the Services will be uninterrupted or error-free and we will not be liable for any interruptions or errors.
4. Fees and Payment
4.1 Fees
Some of our Services may be offered for a fee. You agree to pay all fees and charges specified for such Services. We reserve the right to change our fees at any time, and will provide notice of any changes on the Site or through email.
4.2 Payment
All payments are due at the time specified in the applicable agreement or invoice. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.
5. Intellectual Property
5.1 Ownership
All content, features, and functionality on the Site and Services, including but not limited to text, graphics, logos, icons, and images, are the exclusive property of ServesIT and are protected by copyright, trademark, and other intellectual property laws.
5.2 License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Site and Services for your personal or internal business purposes.
6. Confidentiality
You agree not to disclose or use any confidential information of ServesIT, except as necessary to use the Services. “Confidential Information” includes any proprietary information, technical data, trade secrets, or know-how, including but not limited to research, product plans, products, services, customer lists, and business plans.
7. Disclaimer of Warranties
The Site and Services are provided on an “as-is” and “as available” basis. We disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the maximum extent permitted by law, ServesIT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.
9. Indemnification
You agree to indemnify, defend, and hold harmless ServesIT, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.
10. Governing Law
These Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of laws principles.
11. Changes to Terms
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice of such changes on the Site or through email. Your continued use of the Site or Services following the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have any questions about these Terms, please contact us at:
ServesIT
Email: [email protected]
Phone: +971 54 731 1669 +971 56 659 2962
Address: Levels 41 & 42, Emirates Towers Sheikh Zayed Road
By using our Site and Services, you agree to be bound by these Terms of Service.